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Value Behavioral Health of Pennsylvania - A ValueOptions Company
 
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 Contact VBH-PA Service Center

Address:
520 Pleasant Valley Road, Trafford, PA 15085

Hours of Operation:
The Service Center is staffed 24 hours/day, 7days/week, 365 days/year. There are at least 2 care managers on site at all times.

All care managers are licensed clinicians, have mental health or drug and alcohol experience and are PCPC (Pennsylvania Client Placement Criteria) trained.

Quick Reference Guide
Provider Toll Free Number: 877-615-8503
Integrated Voice Response System (IVR): 866-719-7118
Eligibility Verification System (EVS): 800-766-5387
VBH-PA Web Site Address: www.vbh-pa.com
ValueOptions Web Site Address: www.valueoptions.com
Provider Field Coordinators

Adult and D&A Service Providers in Armstrong, Butler, Indiana, Lawrence, Washington, and Westmoreland

(724)744-6361 Phone
(724) 744-6363 Fax

Adult and D&A Service Providers in Crawford, Mercer, and Venango

(724) 962-8030 Phone
(724) 962-8042 Fax

Adult and D&A Service Providers in Beaver

(724) 744-6345 Phone
(724) 744-6363 Fax

Adult and D&A Service Providers in all other counties not listed

(724) 430-1377 Phone
(724) 430-1282  Fax

Child and Adolescent Service Providers in Armstrong, Butler, Indiana, Lawrence, Washington, and Westmoreland

(724) 744-6554 Phone
(724) 744-6363 Fax

Child and Adolescent Service Providers & Independent Prescribers in Crawford, Mercer and Venango

(724) 962-8033 Phone
(724) 962-8042 Fax

Child and Adolescent Service Providers in Beaver

(724) 744-6520 Phone
(724) 744-6363 Fax

Child and Adolescent Service Providers in all other counties not listed

(724) 744-6554 Phone
(724) 744-6363 Fax

All Providers in Cambria

(814) 534-4504 Phone
(814) 534-4506 Fax

All Providers in Erie

(814) 878-1675 Phone
(814) 528-0603 Fax

All Providers in Fayette and Greene

(724) 430-1377 Phone
(724) 430-1282  Fax

FAX Numbers by Department
BHRS: 724-744-6557
Clinical: 724-744-6370
Customer Service: 724-744-6379
Network Operations: 724-744-6363
Outpatient Authorization Report: 724-744-6329
Peer Advisor: 724-744-6320
Provider Field Coordinator: 724-744-6363
Quality Management: 724-744-6505

Member County Toll-Free Numbers - Members only, please
Armstrong:

877-688-5969

Beaver: 877-688-5970
Butler: 877-688-5971
Cambria

866-404-4562

Crawford

866-404-4561

Erie

866-404-4560

Fayette:

877-688-5972

Greene:

877-688-5973

Indiana:

877-688-5974

Lawrence:

877-688-5975

Mercer

866-404-4561

Venango

866-404-4561

Washington:

877-688-5976

Westmoreland:

877-688-5977

TTY:

877-615-8502

Translator Line:

800-735-2473
(client ID#: 15085)

Medical Assistance Transportation Program (MATP)
Armstrong/Butler: 800-468-7771 or
724-548-3405
Beaver:

800-496-4388 or
724-775-4165

Cambria

1-888-647-4814 or
814-535-4630

Crawford

814-333-7090

Erie

814-455-3330

Fayette:

877-213-3031 or
724-438-6738

Indiana/Westmoreland:

800-871-4445 or
724-834-6351

Lawrence:

800-496-4388 or
724-775-4165

Mercer

724-981-6222

Venango

814-432-9767

Greene/Washington:

888-642-6767 or
724-225-2061

Physical Health Plans
UPMC for You: 800-286-4242
Gateway Health Plan: 800-392-1147
Unison Health Plan: 800-414-9025

Ombudsman
Armstrong/Indiana: 888-329-0468 Ext 231 or
724-287-1965
Butler: 1-888-329-9468 or
724-287-1965
Beaver/ Lawrence: 800-496-4388 or
724-775-4165
Greene/Washington: 888-642-6767 or
724-225-2061
Westmoreland: 800-871-4445 Ext 117 or
724-834-6351
 
 
 
 
   
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