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Provider Field Coordinators | Fax Numbers | Member Toll-Free Numbers

  • Address: 520 Pleasant Valley Road, Trafford, PA 15085
  • Email: vbhpawebmaster@valueoptions.com
    * PROVIDERS PLEASE NOTE: this email in-box is not monitored or checked by our Clinical Department. Please do not send clinical information to this email address. Information regarding authorizations or clinical issues are to be directed to our Clinical Department by calling our VBH-PA Provider Line at 1-877-615-8503.
  • Provider Toll Free Number: 877-615-8503
  • Eligibility Verification System (EVS): 800-766-5387
  • VBH-PA Web Site Address: www.vbh-pa.com
  • ValueOptions® Web Site Address: www.valueoptions.com
  • E-Support (EDI) Help Line: 888-247-9311 or
    e-support.Services@valueoptions.com
  • Automated Fax Back Service for Provider Summary Vouchers:
    866-409-5958
  • PaySpan Health Customer Service Support Phone Number:
    877-331-7154

 

Member County Toll-Free Numbers — Members only, please

If you do not speak English, please call your County's toll-free member line and staff will be able to assist you.

County Phone number
Armstrong 877-688-5969
Beaver 877-688-5970
Butler 877-688-5971
Cambria 866-404-4562
Crawford 866-404-4561
Fayette 877-688-5972
Greene 877-688-5973
Indiana 877-688-5969
Lawrence 877-688-5975
Mercer 866-404-4561
Venango 866-404-4561
Washington 877-688-5976
Westmoreland 877-688-5977
TTY 877-615-8502
Crawford, Mercer, and Venango Counties Independent Prescriber Referral Line 866-642-3202

 

Fax Numbers by Department
Department Fax Number
Beaver Office 855-589-1258
BHRS  855-439-2441
Cambria Office 855-439-2447
Clinical 724-744-6370
Clinical - SCA 855-439-2446
Crawford Office 855-589-1259
Customer Service 855-439-2443
Family Based 855-439-2442
Greene Office 855-850-9831
Mercer Office 855-439-2448
Network Operations 724-744-6363
Outpatient Authorizations 855-439-2444
Peer Advisor’s Office 855-439-2445
Provider Relations 724-744-6363
Quality Management 855-287-8491
Venango Office 855-589-1260

Provider Field Coordinators
County Adult Service
Providers
Child & Adolescent
Service Providers
Armstrong (724) 744-6361 Phone
(724) 744-6363 Fax
Beaver (724) 744-6345 Phone
(724) 744-6363 Fax
(724) 744-6554 Phone
(724) 744-6363 Fax
Butler (724) 962-8030 Phone
(855) 439-2449 Fax
(724) 962-8033 Phone
(855) 439-2448 Fax
Cambria (814) 534-4504 Phone
(855) 439-2447 Fax
Crawford (724) 962-8030 Phone
(855) 439-2448 Fax
(724) 962-8033 Phone
(855) 439-2448 Fax
Fayette (724) 430-1377 Phone
(724) 430-1282 Fax
Greene (724) 627-4661 Phone
(855) 850-9831 Fax
Indiana (724) 744-6361 Phone
(724) 744-6363 Fax
Lawrence (724) 962-8030 Phone
(855) 439-2448 Fax
(724) 962-8033 Phone
(855) 439-2448 Fax
Mercer (724) 962-8030 Phone
(855) 439-2448 Fax
(724) 962-8033 Phone
(855) 439-2448 Fax
Venango (724) 962-8030 Phone
(855) 439-2448 Fax
(724) 962-8033 Phone
(855) 439-2448 Fax
Washington (724) 744-6361 Phone
(724) 744-6363 Fax
Westmoreland (724) 744-6361 Phone
(724) 744-6363 Fax
All counties
not listed
(814) 534-4504 Phone
(855) 439-2447 Fax