| Integrated Voice Response System
(IVR): |
866-719-7118 |
| Eligibility Verification System
(EVS): |
800-766-5387 |
| VBH-PA Web Site Address: |
www.vbh-pa.com |
| ValueOptions Web Site Address: |
www.valueoptions.com |
| Provider Field Coordinators |
| Adult and D&A Service Providers in Armstrong, Butler, Indiana, Lawrence, Washington, and Westmoreland |
(724)744-6361 Phone
(724) 744-6363 Fax |
| Adult and D&A Service Providers in Crawford, Mercer, and Venango |
(724) 962-8030 Phone
(724) 962-8042 Fax |
| Adult and D&A Service Providers in Beaver |
(724) 744-6345 Phone
(724) 744-6363 Fax |
| Adult and D&A Service Providers in all other counties not listed |
(724) 430-1377 Phone
(724) 430-1282 Fax |
| Child and Adolescent Service Providers in Armstrong, Butler, Indiana, Lawrence, Washington, and Westmoreland |
(724) 744-6554 Phone
(724) 744-6363 Fax |
| Child and Adolescent Service Providers & Independent Prescribers in Crawford, Mercer and Venango |
(724) 962-8033 Phone
(724) 962-8042 Fax |
| Child and Adolescent Service Providers in Beaver |
(724) 744-6520 Phone
(724) 744-6363 Fax |
| Child and Adolescent Service Providers in all other counties not listed |
(724) 744-6554 Phone
(724) 744-6363 Fax |
| All Providers in Cambria |
(814) 534-4504 Phone
(814) 534-4506 Fax |
| All Providers in Erie |
(814) 878-1675 Phone
(814) 528-0603 Fax |
| All Providers in Fayette and Greene |
(724) 430-1377 Phone
(724) 430-1282 Fax |
| FAX Numbers by
Department |
| BHRS: |
724-744-6557 |
| Clinical: |
724-744-6370 |
| Customer Service: |
724-744-6379 |
| Network Operations: |
724-744-6363 |
| Outpatient Authorization Report: |
724-744-6329 |
| Peer Advisor: |
724-744-6320 |
| Provider Field Coordinator: |
724-744-6363 |
| Quality Management: |
724-744-6505 |
| Member County
Toll-Free Numbers - Members only, please |
| Armstrong: |
877-688-5969 |
| Beaver: |
877-688-5970 |
| Butler: |
877-688-5971 |
| Cambria |
866-404-4562 |
| Crawford |
866-404-4561 |
| Erie |
866-404-4560 |
| Fayette: |
877-688-5972 |
| Greene: |
877-688-5973 |
| Indiana: |
877-688-5974 |
| Lawrence: |
877-688-5975 |
| Mercer |
866-404-4561 |
| Venango |
866-404-4561 |
| Washington: |
877-688-5976 |
| Westmoreland: |
877-688-5977 |
| TTY: |
877-615-8502 |
| Translator Line: |
800-735-2473
(client ID#: 15085) |
| Medical Assistance
Transportation Program (MATP) |
| Armstrong/Butler: |
800-468-7771 or 724-548-3405 |
| Beaver: |
800-496-4388 or 724-775-4165 |
|
Cambria |
1-888-647-4814
or 814-535-4630 |
| Crawford |
814-333-7090 |
| Erie |
814-455-3330 |
| Fayette: |
877-213-3031
or 724-438-6738 |
| Indiana/Westmoreland: |
800-871-4445 or 724-834-6351 |
| Lawrence: |
800-496-4388 or 724-775-4165 |
| Mercer |
724-981-6222 |
| Venango |
814-432-9767 |
| Greene/Washington: |
888-642-6767 or 724-225-2061 |
| Physical Health
Plans |
| UPMC for You: |
800-286-4242 |
| Gateway Health Plan: |
800-392-1147 |
| Unison Health Plan: |
800-414-9025 |
| Ombudsman |
| Armstrong/Indiana: |
888-329-0468 Ext 231 or
724-287-1965 |
| Butler: |
1-888-329-9468 or 724-287-1965 |
| Beaver/
Lawrence: |
800-496-4388 or
724-775-4165 |
| Greene/Washington: |
888-642-6767 or
724-225-2061 |
| Westmoreland: |
800-871-4445 Ext 117 or
724-834-6351 |
